Frequently Asked Questions
-
How and when will I receive my bill each semester?
-
How do I set up Authorized Users on my account?
-
How can I make payment on my account?
-
Why is there a pending Health Insurance charge on my account? How do I waive or enroll?
-
What is the housing and meal plan policy?
-
Why does my work study eligibility show on my financial aid notification, but not on the financial aid portion of my statement?
-
What if I cannot pay the amount due by the week before classes begin?
-
What if my Direct and PLUS loans will not be here before the payment due date?
-
What does it mean if I have a negative balance on my account?
-
Can I bring my payment with me on the first day of classes?
-
What do the "General Services Fee" and "Student Fee" cover?
-
How are tuition increases set?
More Questions?
Contact us at the Student Accounts Office: (888) 432-4112 or (540) 432-4116