Records Request Policy and Procedure

Eastern Mennonite University Health Services will release medical records to a patient, physician, employer, educational institution, or other requested persons with a signed release form from the patient, or parent/guardian if the patient is under the age of 18, and with notice of at least 10 business days. Patient contact information should also be provided along with the release form. Completed release forms can be faxed to 540-432-4099 or mailed to Eastern Mennonite University Health Center, 1200 Park Road, Harrisonburg, VA 22802.

Medical records are confidential information and will not be released via phone call or email request. Requested records will be mailed (via USPS regular first class mail), faxed or can be picked up at the office, with proper identification and signed consent.

If an entire medical record or multiple copies are requested a per page fee may be assessed.

Records being sent to EMU Health Services after your arrival to EMU will also require a records request form.

Medical records will be released immediately upon request in emergency situations only.

After a written request has been made please allow up to 10 business days to process your request.