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Jackie Font-Guzmán

POSITION: Vice President for Diversity, Equity, and Inclusion

DEPARTMENT: Diversity, Equity, and Inclusion

LOCATION: Main Campus, Harrisonburg | CC 309

PHONE: (540) 432-4398

EMAIL: jackie.font@emu.edu

Pronouns: She/Her/Ella

Dr. Jacqueline N. Font-Guzmán (Jackie) serves as the inaugural vice president for diversity, equity, and inclusion (DEI). She is also a tenured professor of conflict and peacebuilding in EMU's Center for Justice and Peacebuilding. She strives to be a change agent and sees her role as co-creating spaces for relationships to flourish while constructively disrupting systems to advance equity and justice for everyone. Her professional work and activism have been centered around advocating for those easily forgotten: the poor, the marginalized, and the stigmatized. 

Jackie has actively participated in the fields of conflict, peacebuilding studies, and DEI through national and international conferences/workshops. As part of her international practice and experience, she has provided mediation, facilitation, and consulting services to organizations including the World Health Organization, U.S. Postal Service, Judicial Academy of the Puerto Rico Supreme Court, Spain Supreme Court Judicial Council for Continuous Education for Judges, Venezuela Supreme Court, Johnson & Johnson, Raytheon Company, Transportation Security Administration (TSA), and the Nebraska Bar Association.

Jackie is a Fulbright scholar and her research interests include the following:

  • Qualitative research with a focus on the fields of healthcare disparities, interprofessional collaborations, law, citizenship, and conflict engagement. Specifically, how people construct meaning at critical points in their lives to explore the manners in which meaning-making leads them to productively engage with conflict
  • How marginalized individuals create alternate stories and counter-narratives to transform (or dismantle) institutional/structural injustices
  • Caribbean Studies, Colonialism, Healthcare Disparities, and Identity

Her scholarship has been recognized at the national and international level. Her book, Experiencing Puerto Rican Citizenship and Cultural Nationalism, was selected as the Puerto Rico Bar Association 2015 Juridical Book of the Year in the category of ‘Essay Promoting Critical Thinking and Analysis of Juridical and Social Issues.’ She was also corecipient of the 2012 Madrid Mediators Association Award for Best Publication in Mediation for Mediación y Resolución de Conflictos: Técnicas y Ámbitos.  Jackie’s newest book (with Bernard Mayer), The Neutrality Trap: Disrupting and Connecting for Social Change was published in January 2022.

Jackie received her BA from Coe College, Cedar Rapids, Iowa, her Masters in Health Care Administration from Saint Louis University, Missouri, her Law degree summa cum laude from the Interamericana University of Puerto Rico School of Law, and her PhD in Conflict Analysis and Resolution from Nova Southeastern University, Florida.

Jackie is from Puerto Rico. She is passionate about music and sharing with friends her life, passions, vulnerabilities, strengths, and challenges.  She loves the beach and the mountains. She also enjoys traveling, reading, and good food.


PHD, Nova Southeastern University (Conflict Analysis and Resolution)
JD, Interamericana University Law School
MHA, Saint Louis University
BA, Coe College

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