Mentor Tammy Torres and graduate student Deb Lokrantz enjoy time in a mentorship class at Eastern Mennonite University taught by Lee Snyder, president emeritus of Bluffton College. The two-semester course, required for the MA in Organizational Leadership degree program, pairs student with professionals in similar fields with the goal of personal development and leadership maturation. (Photos by Andrew Strack)

Mentorship class offers grad students — and their mentors — insights into organizational leadership

A veritable “Who’s Who” of executive leadership assembles each year to aid graduate students in Eastern Mennonite University’s MA in Organizational Leadership (MAOL) program as they expand their management and empowerment capacities in a two-unit mentorship class.

“I’m both grateful for the time and resources these professionals, many of them alumni, are offering our students,” said program director David Brubaker. “And since this is the first time I have joined them, I’m also learning from them myself.”

The MAOL program, designed for working mid-career professions, provides skills and training in conflict transformation, decision-making and strategic planning, individual and team leadership, financial management and mentoring.

Some of the students and mentors in the 2018-19 two-semester mentorship class taught by Lee Snyder in the MA in organizational leadership program: Back from left, student Sheldon Rice ’02; mentors Tammy Torres, Devon Anders ’88 and Jim Krause. Front row, from left: students Steve Ericksen, Deb Lokrantz, Marilda Bardhi and Sandra Quigg. (Photo by Andrew Strack)

In the mentorship course, mentors and mentees use readings, DiSC and Enneagram activities to explore personality traits, and discuss concepts of leadership through personal stories and reflection on topics such as self-management, authenticity, experience, emotional response, and life balance. Additionally, the student participates in a 360-degree review to assess personal leadership strengths and areas for improvement through a confidential survey of supervisors, co-workers and those s/he supervises. Over both semesters, the course involves combined classroom sessions and several one-on-one meetings.

This fall, Lee Snyder, president emeritus of Bluffton University, is the lead instructor. A recent guest speaker was attorney and alternate dispute resolution expert Marshall Yoder MA ’10 (conflict transformation). This year’s mentors, each paired with an MAOL student for a one-credit course each semester, include Brubaker and the following (all are Harrisonburg-based unless otherwise noted):

  •       Devon Anders ’88, president of InterChange, Inc., offering warehousing, logistics and supply chain management;
  •       Hans Harman ’02, president of Momentum Earthworks;
  •       Jim Krause, retired corporate vice-president, president and CEO of Sentara RMH, a hospital serving seven counties in the Shenandoah Valley;
  •       Kara Martin, probation officer in the Greensboro-based Middle District of North Carolina;
  •       Edgar Miller, retired general manager of Truck Enterprises, a multi-state commercial truck dealership;
  •       Tammy Torres, assistant director at the nonprofit social services agency Empowerhouse, in Fredericksburg, Va.
  •       Wayne Witmer ’88, president of Harman Construction.

Anders and Miller served on the MAOL curriculum advisory council with Sue Cockley, a specialist in adult education who was the program’s first director. Now dean of EMU’s graduate school and Eastern Mennonite Seminary, Cockley notes that leadership development has strong similarities to spiritual formation, widely recognized as one of the seminary’s unique curricular foci.

Guest speaker Marshall Yoder discusses an Enneagram activity in class. Yoder, an attorney and  expert in alternate dispute resolution, is a 2010 graduate of EMU’s Center for Justice and Peacebuilding.

“Becoming a leader is a maturation process that resembles spiritual maturation,’” she said. “This process is the gradual development of emotional intelligence, a deepening understanding of oneself and one’s strengths and weaknesses. Just as a spiritual director can help guide the student to a deeper faith, so can a mentor guide students in this self-knowing journey in order to form them into mature leaders.”

The pairings come about organically. Marilda Bardhi, former CFO of a large construction company in her native Albania, is currently interning with Anders at Interchange. Anders and Bardhi have spent time thinking and talking about cultural differences related to leadership. Albanian business professionals manage rather than lead, Bardhi said, so her big takeaway is related to working with employees and building “a good relationship as a leader with your colleagues, subordinates and frontline staff or stakeholders.”

Steve Ericksen, director of customer service at Campwise Software, has benefited from Edgar Miller’s mentorship prior to the class. That long-term relationship, “which I can’t imagine being without,” has helped Ericksen see his own leadership development as a perpetual process of authentic transformation. “It’s important to determine who you genuinely are and never stop learning about yourself and others,” he said, adding that Miller has served “as a sounding board for ideas, a motivator for continued growth, and a source of encouragement when difficult situations arise.”

Such intellectual and personal reflections are beneficial to him, Anders says. “I learn more about myself as I reflect and share my thoughts. We have had good conversations that have helped me to further understand different leadership styles and personalities, as well as cultural differences.”

Continued learning is key to Miller’s involvement. He’s mentored four students through the program, “and learned from all of them.” After more than 40 years in leadership, he enjoys passing on lessons learned and working with his mentees through current issues in their lives by offering “possible solutions or alternatives based on my experiences.” And the discussions sometimes revive forgotten principles of leadership or lead to the exploration of new ones.

“Good leaders never stop learning,” he said – echoing one underlying goal of the mentoring course: that the cycle of sharing and reflecting continue to enrich a lifetime of growth in all who participate.