Harvey Mast ‘80 and Mark Shank were key players in a predecessor to Jenzabar, Computer Management and Development Services. (Photo by Michael Sheeler)

From local threesome to national Jenzabar 

It all started in a corner of EMU’s old administration building in 1980. Two employees began tinkering – on their own time − with ways for colleges and universities to manage their administrative affairs with a new technology called computers.

The employees – Dwight Wyse ‘68, the school’s director of business affairs, and Mark Shank, director of computer services − cobbled together a company they called Computer Management and Development Services (CMDS). Their first client was EMU; their first employee was Harvey Mast ‘80.

Mast, who shared with another student the distinction of being EMU’s first computer majors, recalls one of his first computer classes: “We built a very simple computer out of a Heathkit package and inputted information with an eight-button keyboard, one 8-bit character at a time.”

CMDS soon moved to a farmhouse on Virginia Avenue, which was eventually torn down to make room for the expansion of Virginia Mennonite Retirement Community (VMRC). In 1983 CMDS moved to a house next to Miller Cabinet Shop at the southwest edge of town and in 1986 to an office building on Virginia Avenue north of VMRC.

The company grew to 160 employees, providing software and services to nearly 300 customers in 45 states. CMDS became one of the nation’s leading developers of administrative software for colleges and universities, serving the offices of admissions, registration, alumni, development, financial aid and accounting. Its best-known software was TEAMS.

In 1999 CMDS built an imposing corporate office building, designed by architects LeRoy Troyer and Randy Seitz, on Technology Drive off Mt. Clinton Pike near North Main Street (U.S. Route 11).

In 2000 CMDS made the momentous decision to be acquired by a new Boston company named Jenzabar. Jenzabar also acquired three of CMDS’s competitors – Campus America of Knoxville, CARS of Cincinnati and Quodata of Hartford.  CMDS and two of the other companies maintained their own buildings.

After the merger, there was a period of significant employee turnover. A number of the key players in CMDS, including Wyse, left or were laid off. The imposing CMDS building was now too big, and Jenzabar moved its Harrisonburg offices to the headquarters of a former technology firm nearby at 1401 Technology Dr.

Jenzabar supports more than 1,000 campuses in the United States and around the world. Some 20% of all U.S. colleges and universities use Jenzabar software. Among them is EMU.

“The core product EMU uses today is Jenzabar EX, the flagship student information system sold by Jenzabar,” said Jack Rutt ’72, EMU’s director of information systems from 1999 until last summer. “Several other systems which supplement the functionality of EX have been added over the years, including MyEMU and a retention management system.”

Added Ben Beachy ’02, MBA ’09, Rutt’s successor at EMU:  “A longstanding rumor in our department is that EMU was customer number one of CMDS, but I’ve never seen the actual database record to verify that.”

Today, 35 years after the founding of CMDS, Shank and Mast are still with the company. Fifteen EMU alumni work for Jenzabar.  About half of them pre-date the merger. One of them, Mark Showalter ’91, joined the day – May 1, 2000 − that the merger was announced.

The alumni at Jenzabar, in addition to Mast and Showalter, are:  Lois Ann Handrich ’67Don Bomberger ’72Dale Hartzler ’85, MDiv. ’08Brian Boettger ’86, S ’88, ’91Mike Engle ’87Mark Deavers ’89Mike Weaver ’90Robert Ranck ’90Dale Hess ’92Derek Christner ’97Eric Weaver ’02Mark Horst ’05; and Jessie Groeneweg ’07.