November 2009

Saturday, November 21, Maintenance Status

& Notices, Outages.

Information Systems conducted routine maintenance on core servers and network equipment. During the outage, network services was limited or unavailable. This included, but was not limited to, email, file server access, wireless, SIS, myEMU, Blackboard, and copying and printing. UPDATE 2:00PM – Some issues developed during the last hour of these maintenance procedures. All technology… Read more »

Analysis of October 20 E-mail Outage

& Outages.

On Tuesday, October  20, a major failure of the EMU e-mail system occurred which required Information Systems to take the entire e-mail database off-line from about 8:30am to 4:00pm while repairs were made to the database.  The root cause of the problem has since been traced to a procedure used by Info Systems technicians during… Read more »