Our Services

The marketing and communications department provides the following services to EMU programs and departments:


Our office is here to help design and print your publications. Project and office coordinator Jessica Hostetler processes print requests with designer Jon Styer. Jon can guide you through the proper steps in creating your own print piece and finding an appropriate copying and printing service, like the on-campus print shop.

Be sure to review the on-campus publicity guidelines and the EMU editorial style guide for all public communications before working on or distributing your own pieces.

*Business cards and letterhead orders are sent to print as a batch only at the beginning of each semester. This provides lower costs and faster delivery time.


Our media officer and EMU editor-in-chief Lauren Jefferson provide the campus and the community with news about students, staff and activities. If you have a question, suggestion, or news tip, contact Lauren at , 540-432-4234.


Our office manages and designs the award-winning emu.edu website. Contact Joshua Lyons, EMU’s front-end web developer and analyst, with any web needs.

Many departments and offices have web editors who maintain and/or develop department-related web pages within the CMS, or content management system.

Email Campaigns

EMU marketing staff are administrators of Campaign Monitor, an affordable and well-known email campaign management tool. EMU marketing staff members provide email templates, training and lower-level technical support. Program staff works with alumni office representatives on creation of their list of email recipients. Learn more about email campaigns.

Event Calendar

Marketing staff take cues from the university web calendar. EMU faculty and staff are expected to add program event information to the online calendar system via emu.edu/events/admin. All faculty and staff have access to the system via their Royals username and password. Special users are granted additional access – such as the power to delete events – by the web content manager/strategist. Students who coordinate events are granted access via their work-study accounts as needed.

Learn more about our events calendar usage and policy and also how to best promote your event!

Photography and Videography

Although not a photography service, our department supplies pictures for EMU publications and web pages. Submit a photo request to work with a photographer, to review our stock of EMU photos, or for help repurposing images.

Policy for faculty/staff personnel photos: In order to maintain a consistent style in all EMU marketing materials, both print and web, all personnel photos should be taken by the EMU marketing staff photographers. This policy ensures continuity of style: outdoor setting, no flash, and a shallow depth of field. Marketing staff coordinates at least one “photo day” per academic year, sometimes one per semester, to accommodate photography of new faculty and staff and those in need of updated portraits.

Similarly, our digital media specialists produce videos for priority clients and for special events.

Crossroads and Peacebuilder Magazines

Lauren Jefferson, university editor-in-chief, is the editor of these award-winning EMU magazines and also serves as the contact person for CJP news and the broader media.

Overall Questions

Director Andrea Schrock Wenger can be reached at 540-432-4348.

Credit and Attribution

Our office often credits student and staff writers, photographers and videographers whose work is used on the EMU video blog, the EMU news blog and within the annual EMU wall calendar. Though student and staff work may be featured in other marketing efforts, we do not routinely credit individual interns or staff whose work is used in advertisements, brochures and other print materials, on university web pages, social media, or email communications.