After more than 20 years in a sales management career with AT&T, Dawn Miller Sander moved to work in her area of passion, addressing conflict within organizations using various tools, training and dialog. She now leads Conflict Transformation Associates, LLC (CTA), using her facilitation, mediation, ombudsman, and training skills to bring transformation to organizations.
The practice of conflict transformation is a new and emerging concept in the public and corporate sector; however, it has been used by ombudsmen, mediators and alternative dispute resolution practitioners (ADR) for many years to bring peace to the world. The values, tools and practices used in the ADR circle to create peace in the world have been adapted by Conflict Transformation Associates, LLC (CTA) for the business world. Organizations that embrace this philosophy foster a culture of collaboration in the midst of differing points of view. This culture nurtures an engaged, empowered and highly productive workforce that generates an improved bottom line.